Privacy Policy

Last Updated: January 15, 2025

Introduction

At SynapMaxon, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our financial analysis services. We operate in South Korea and comply with local data protection regulations, including the Personal Information Protection Act.

This document applies to all users of synapmaxon.com and related services. By using our platform, you agree to the practices described here. If something doesn't sit right with you, please reach out before proceeding.

Information We Collect

We gather different types of data depending on how you engage with our services. Here's what we typically collect:

Personal Identification Data

  • Full name and business title
  • Email address and phone number
  • Company name and industry sector
  • Business address within South Korea

Financial and Business Data

  • Financial statements and transaction records you share with us
  • Business performance metrics relevant to our analysis
  • Budget forecasts and historical spending patterns
  • Tax identification numbers when required for compliance

Technical Information

When you visit our website, we automatically collect certain technical details. This includes your IP address, browser type, operating system, and pages you visit. We use this to understand how people use our platform and to improve the experience.

How We Use Your Information

We're pretty straightforward about why we need your data. Here's what we do with it:

We never sell your personal information to third parties. That's a hard line for us.

  • Providing financial analysis and business decision support tailored to your needs
  • Communicating about services, updates, and relevant insights
  • Processing inquiries and responding to your questions
  • Improving our platform based on usage patterns
  • Complying with legal obligations under South Korean law
  • Detecting and preventing fraudulent activity

Data Storage and Security

Your information is stored on secure servers located in South Korea. We use industry-standard encryption protocols to protect data both in transit and at rest. Access is restricted to authorized personnel who need it to perform their job functions.

We implement regular security audits and vulnerability assessments. Our team receives ongoing training about data protection practices. But let's be honest – no system is completely bulletproof. If a breach occurs, we'll notify affected users within 72 hours as required by law.

Security Measures in Place

  • 256-bit SSL encryption for all data transmissions
  • Multi-factor authentication for account access
  • Regular backups stored in geographically separate locations
  • Firewall protection and intrusion detection systems
  • Annual third-party security audits

Data Sharing and Third Parties

We work with a limited number of service providers who help us deliver our services. These partners only receive the minimum data necessary to perform their specific functions.

Partner Type Purpose Data Shared
Cloud Hosting Provider Platform infrastructure and data storage All collected data as processor
Email Service Provider Communication delivery Email addresses and names
Analytics Service Usage tracking and improvement Anonymized technical data

We may also disclose your information when legally required to do so by South Korean authorities, or when necessary to protect our rights and safety.

Your Privacy Rights

Under South Korean law, you have several rights regarding your personal information. You can exercise these at any time by contacting us.

Access and Correction

You can request a copy of all personal data we hold about you. We'll provide this in a structured, commonly used format within 30 days. If any information is inaccurate, you have the right to request corrections.

Deletion and Restriction

You can ask us to delete your personal information, and we'll comply unless we have a legal obligation to retain it. You can also request that we temporarily restrict processing of your data while we address any concerns you have.

Objection and Withdrawal

You have the right to object to certain types of data processing, particularly for marketing purposes. You can withdraw consent at any point, though this won't affect processing that occurred before withdrawal.

Important: Deleting your account or withdrawing consent may limit or prevent access to certain services that require your data to function properly.

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy. Different types of data have different retention periods based on legal requirements and business needs.

  • Account information: Retained while your account is active, plus 3 years after closure
  • Financial analysis data: Kept for 5 years per South Korean tax law requirements
  • Communication records: Stored for 2 years from last contact
  • Technical logs: Automatically deleted after 12 months
  • Marketing data: Removed immediately upon opt-out request

After these periods expire, we securely delete or anonymize the data so it can no longer identify you.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. Most of these are essential for the site to function properly. Others help us understand how you use the platform so we can make improvements.

You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies might affect functionality. We don't use cookies for cross-site tracking or behavioral advertising.

Children's Privacy

Our services are designed for business users and are not intended for individuals under 18 years old. We don't knowingly collect information from minors. If we discover that we've inadvertently gathered data from someone under 18, we'll delete it promptly.

International Data Transfers

While we primarily operate within South Korea, some of our service providers may process data in other countries. When this happens, we ensure appropriate safeguards are in place through standard contractual clauses or equivalent mechanisms approved by South Korean data protection authorities.

Any international transfers comply with the Personal Information Protection Act requirements. We maintain records of all cross-border data flows and review these arrangements annually.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant modifications, we'll notify active users via email at least 30 days before the changes take effect.

The "Last Updated" date at the top of this page shows when the most recent changes were made. We encourage you to check back occasionally to stay informed about how we're protecting your information.

Contact Us About Privacy

If you have questions about this policy or want to exercise your privacy rights, reach out to us:
Email: support@synapmaxon.com
Phone: +82 10 9322 9187
Address: Yeongtong 2(i)-dong, Yeongtong-gu, Suwon-si, Gyeonggi-do, South Korea

We aim to respond to all privacy inquiries within 7 business days. For urgent matters related to data breaches or security concerns, please call us directly during business hours (Monday-Friday, 9:00-18:00 KST).